Privacy Policy

1Information We Collect

We only collect the information we need to provide our service. This typically includes:

• Contact details you provide when you order or request support — such as your name, WhatsApp number and email address.
• Order information — the plan you choose and the details needed to activate your subscription.
• Basic technical data — such as general website usage collected through cookies or analytics, where enabled.

2How We Use Your Information

We use your information to:

• Set up, activate and manage your IPTV subscription.
• Provide customer support and respond to your messages.
• Send you important service-related updates about your account.
• Improve our website and the quality of our service.

3Payments

Payments are handled through secure third-party payment methods. We do not collect or store your full card details on our systems. Any payment information you provide is processed by the relevant payment provider under their own security standards.

4Sharing Your Information

We do not sell your personal information. We only share it where necessary to deliver our service — for example, with trusted providers who help us operate our servers, process payments or provide support — and only to the extent required. We may also disclose information where we are legally required to do so.

5Cookies

Our website may use basic cookies to help it function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings at any time, though some parts of the site may not work as intended if you do.

6Data Retention & Security

We keep your information only for as long as needed to provide our service and meet our legal obligations, after which it is securely deleted. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.

7Your Rights

Depending on your location, and subject to applicable data protection law such as UK GDPR, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing.

To exercise any of these rights, please contact us using the details below.

8Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us on WhatsApp at +44 7400 742886 or by email at [email protected]. This service is intended for adults aged 18 and over.